Urgent Care Leadership
If it were easy, everyone would do it...but it's not. Join us as we explore the fun and frustration of leading and managing in our unique industry.
Episodes
28 episodes since 2020
Grassroots Advocacy Veteran - Dr. Jonathan Halpert
Dr. Halpert is the co-chair of the Government Affairs Committee of the Northeast Regional Urgent Care Association (NERUCA) and has over a decade of experience influencing state legislation and regulation. Learn how this got started, meet ...
September 05, 2024
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Season 3
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Episode 10
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30:35
S3 Eric Zimmerman, McDermott Plus
UCA's Advocacy efforts recently achieved a milestone - inclusion of Urgent Care in the 2025 Medicare Physician Fee Schedule publication issued by CMS. This episode goes into more details about what that means, why it's important, what hap...
July 26, 2024
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Season 3
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Episode 9
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18:59
Limited Scope X-Ray Advocacy: A Deep Dive
This episode goes into the details of what it takes to make things happen in state legislation and regulations, through the experience of Christopher Nugent, MBA, CRA, RT(R)(CT). Chris has been instrumental in the work of UCA member coali...
April 15, 2024
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Season 3
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Episode 8
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29:58
Brandon Robertson - 2024 UCA Board Candidate
Brandon Robertson is the Founder and CEO of UCP Merchant Medicine and Intellivisit Solutions and is a candidate for the Urgent Care Association Board of Directors in 2024.
March 19, 2024
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Season 3
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Episode 7
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9:42
Stephanie Bond - 2024 UCA Board Candidate
Stephanie Bond is the Practice Administrator at Intermountain Health and a candidate for the Urgent Care Association Board of Directors in 2024.
March 18, 2024
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Season 3
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Episode 6
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5:56
Boyd Faust - 2024 UCA Board Candidate
Boyd Faust is the Chief Strategy Officer at GoHealth and a candidate for the Urgent Care Association Board of Directors in 2024.
March 14, 2024
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Season 3
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Episode 6
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12:42
Derek Newell - 2024 UCA Board of Directors Candidate
Derek Newell is the Chief Executive Officer of NextCare and is a candidate for the Urgent Care Association Board of Directors in 2024.
March 14, 2024
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Season 3
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Episode 5
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12:00
Rachel Sossoman - 2024 UCA Board of Directors Candidate
Rachel Sossoman is the President and CEO of Mercy Urgent Care and Occupational Medicine and is a candidate for the Urgent Care Association Board of Directors in 2024.
March 12, 2024
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Season 3
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Episode 4
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6:44
Dr. Jeff Schor - 2024 UCA Board of Directors Candidate
Dr. Jeff Schor is the founder and former CEO of PM Pediatrics and a candidate for the Board of Directors for the Urgent Care Association in 2024.
March 12, 2024
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Season 3
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Episode 3
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10:18
S3: Eric Zimmerman, Lobbyist, McDermott+
Eric Zimmerman leads UCA's lobbying team at McDermott+ in Washington, D.C. McDermott+ serves the health industry exclusively, and their team of lawyers, physicians, policy professionals, data analysts and Capitol Hill/government agency ve...
January 18, 2024
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Season 3
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Episode 2
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33:02
S3 Selena Gurley, UCA Advocacy Committee Chair
Selena and Lou Ellen discuss UCA's advocacy strategy and tactics: how we got here, what progress we've made, lessons learned and insights gained, and what everyone who works in urgent care (or just loves and believes in it) can be doing t...
November 12, 2023
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Season 3
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Episode 1
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17:54
S3 Intro: Advocacy Update
UCA Chief Executive Officer Lou Ellen Horwitz provides an update on Urgent Care Advocacy and the next steps, both as an organization and an industry.
September 25, 2023
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4:54
Katina Holliday - 2023 UCA Board Candidate
Since the founding of the Urgent Care Association, it's been governed by a democratically elected Board of Directors. So, every year, UCA members elect a new class of directors to the Board. In the next few episodes of the podcast y...
March 16, 2023
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Season 2
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Episode 9
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6:41
Dr. Tracey Davidoff - 2023 UCA Board Candidate
Since the founding of the Urgent Care Association, it's been governed by a democratically elected Board of Directors. So, every year, UCA members elect a new class of directors to the Board. In the next few episodes of the podcast y...
March 16, 2023
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Season 2
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Episode 8
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6:38
Suzanne Jackson - 2023 UCA Board Candidate Interview
Since the founding of the Urgent Care Association, it’s been governed by a democratically elected Board of Directors. So, every year, UCA members elect a new class of directors to the Board. In the next few episodes of the podcast y...
March 16, 2023
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Season 2
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Episode 6
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9:39
Danielle Bynum - 2023 UCA Board Candidate Interview
Since the founding of the Urgent Care Association, it’s been governed by a democratically elected Board of Directors. So, every year, UCA members elect a new class of directors to the Board. In the next few episodes of the podcast y...
March 16, 2023
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Season 2
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Episode 5
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8:46
Dr. Allury Arora-Lal - 2023 UCA Board Candidate Interview
Since the founding of the Urgent Care Association, it's been governed by a democratically elected Board of Directors. So, every year, UCA members elect a new class of directors to the Board. In the next few episodes of the podcast y...
March 07, 2023
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Season 2
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Episode 7
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10:12
S2 Ep4: Early Leadership, Disaster Medicine & Diversity - Cassandra Donnelly
Dr. Cassandra Donnelly talks about her personal journey shifting from Emergency and Disaster Medicine to Urgent Care, her path to leadership and why diversity work is not a trend, but good business.
December 29, 2022
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Season 2
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Episode 4
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28:17
S2 Ep3: Occupational Medicine - Max Lebow
Dr. Max Lebow is Medical Director of Reliant Immediate Care Medical Group and the President of the Board of Directors of the Urgent Care Association. Trained and board certified in emergency medicine and occupational medicine, he shares how he ...
September 06, 2022
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Season 2
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Episode 3
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34:17
S2 Ep2: Density, Data & Doing Urgent Care - Stan Blaylock
Stan Blaylock has been CEO of Physicians Immediate Care for the last decade, shepherding the organization through growth and change in multiple markets. Listen in as he shares his unique perspective - informed by his prior experience in p...
April 15, 2022
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Season 2
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Episode 2
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24:40
Season 2, Episode 1: Centralization & Distribution - Catherine Matthews
Catherine Matthews, owner and CEO of Lansing Urgent Care, came into urgent care from General Electric - and the background she brought with her strongly influenced how she runs her centers. The way she rotates her team and "manages" each...
February 25, 2022
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Season 2
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Episode 1
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30:01
Episode 7: Pride - Aaron Bright
Dr. Aaron Bright is one of the most humble people I know - but his pride in the outcome his team's ironclad dedication to quality is inspiring. UCA has partnered with Aaron's company - Hippo Education - to bring the best of urgent ...
October 15, 2021
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Season 1
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Episode 7
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26:59
Episode 6: Access - Suzanne Jackson
Suzanne has gone from CEO roles in large health systems into the deep end of urgent care – after a hard sell. Her high-level perspective on how to lead across diverse geographies, the importance of model standardization, attracting/retain...
August 13, 2021
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Season 1
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Episode 6
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19:44
Episode 5: Growth - Lynne Rosen
Lynne Rosen has grown and developed more successful companies than you - I almost guarantee it. Hear how she earned her stripes, what she learned along the way, how she ended up in urgent care, and where she thinks it's going.
July 29, 2021
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Season 1
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Episode 5
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27:14
Episode 4: Relationships - Steve Sellars
Premier Health has quietly but most certainly become known as the reigning expert in urgent care/health system partnerships. Listen in as Steve shares his insights from 15+ years of building and developing some of the most successfu...
May 20, 2021
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Season 1
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Episode 4
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29:07