Urgent Care Leadership

Season 2, Episode 1: Centralization & Distribution - Catherine Matthews

February 25, 2022 Lou Ellen Horwitz Season 2 Episode 1
Urgent Care Leadership
Season 2, Episode 1: Centralization & Distribution - Catherine Matthews
Show Notes

Catherine Matthews, owner and CEO of Lansing Urgent Care, came into urgent care from General Electric - and the background she brought with her strongly influenced how she runs her centers.   The way she rotates her team and "manages" each location really changed my mind about what models work well and are scaleable.   Hope you enjoy.