Urgent Care Leadership
If it were easy, everyone would do it...but it's not. Join us as we explore the fun and frustration of leading and managing in our unique industry.
Urgent Care Leadership
Season 2, Episode 1: Centralization & Distribution - Catherine Matthews
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Lou Ellen Horwitz
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Season 2
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Episode 1
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Catherine Matthews, owner and CEO of Lansing Urgent Care, came into urgent care from General Electric - and the background she brought with her strongly influenced how she runs her centers. The way she rotates her team and "manages" each location really changed my mind about what models work well and are scaleable. Hope you enjoy.